How Long Does it Take to Get a Wheelchair Van?

Processus de construction de l'utilitaire MoveMobility

There’s always one question we get asked here at MoveMobilty within our first few conversations with clients: 

How long does it take to get a wheelchair van?

Of course, we understand why this question is so frequently asked. Time is a valuable thing–especially votre time. And here at MoveMobility, we take your time seriously. 

That’s why we will answer all of your questions about timelines and the process of securing a wheelchair van right here, right now. 

By the end of this article, you’ll know the definition of “lead times”, what factors can impact your timeline, and the steps we would take you through if you decided to purchase one of our vans. 

First, let’s define what you’ll probably hear our sales team talk about a lot during this process: lead times. 

What is a lead time?

A lead time is the amount of time that will pass between you ordering a fourgon accessible aux fauteuils roulants to that van being in your driveway. 

Now that we understand what lead times are, let’s jump into your first burning question: 

How long will it take for your van to get to you?

Your lead time depends on 4 key factors

The time it will take to get your van in front of you depends on many factors–some of which are within your control and some of which are outside of it. 

These factors include: 

  1. Where you are in the process of securing your van
  2. The time of the year and where you are
  3. The vehicle you ordered
  4. The vans we have in stock

1. Where you are in the process

The process of ordering your van may feel long. This is because of all the stages between ordering and delivery–from taking payment to making the conversions. 

If you decide to buy a wheelchair van from MoveMobility, there will be 3 main stages you’ll go through: 

Stage 1: What you’ll do for us

  • Read over our terms
  • Provide a deposit (the deposit amount will depend on the conversion you chose) 
  • Sign papers and a sales agreement
wheelchair van leasing

Stage 2: What we will do for you

  • Put your vehicle into our production schedule
  • Assign you a VIN (Vehicle Identification Number)/slot in production
  • Convert your vehicle
  • Notify you that your van is ready

Are you curious about what customer service looks like from MoveMobility? Check out this article.

Stage 3: Your final payment to MoveMobility

Finally, the last stage is when you make your final payment to us. After that, delivery will be arranged, and then the van will be yours. 

So, where you are in this process can affect your timeline. 

But these two factors affect your timeline the most: the time of the year and where you live. 

2. The time of the year and where you live

MoveMobility winter wheelchair van trail edition

Our lead times vary depending on the time of year, but they generally range between six to eight weeks. That being said, if you have a specific deadline in mind, we will do our best to accommodate it. 

An important factor to consider is your location. If you live in or near Winnipeg, Manitoba, you have the option to pick up the vehicle you ordered.

But if you live outside of Manitoba, we will ship the vehicle to you. As I’m sure you’ve guessed, the further you are from us, the longer it will take for the van to reach you. 

3. The vehicle you ordered

Different vehicles we offer take more or less time to convert. 

For example, the lead time for our P Series vans (Ram Promaster) is about six to eight weeks. 

Of course, this isn’t to say you should choose a vehicle based on how long it will take to arrive–you should always choose what vehicle and conversions are right for you. 

With that in mind, we also offer the option of special orders–meaning you could ask for very specific conversions we don’t typically offer. 

Special orders can take anywhere from six months to two years to complete, depending on how difficult they are to build. 

If you’re wondering how much a wheelchair van costs, check out this article.

4. The vans we have in stock

A question we often get asked is, “Do we have vans in stock?” 

The answer is both yes and no. Yes, we do have vans available. But they haven’t all been converted to be wheelchair-accessible yet. 

That’s why our lead times have so much range. 

The easiest way to figure out what vans we have in stock is to parler à un expert MoveMobility

Your next steps to ordering your van

You came to this article wondering how long it would take for your van to get to you and what the process of ordering a wheelchair van looks like. 

After reading it, you’ve learned the definition of “lead times,” what factors can impact your timeline, and the steps we would take you through if you decided to purchase one of our vans. 

Ultimately, you’ve learned that lead times are different for every order and that they can change drastically depending on when you make your purchase.

Now, you may be feeling concerned over your own timeline, but don’t worry–we will be here every step of the way to take you through the process. 

Do you want an update on our current lead times? Talk to a MoveMobility expert. 

Or, if you’re curious about our vans, our conversions, or anything in between, check out these related articles: 

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Que se passe-t-il si vous soumettez le formulaire ?

Nous comprenons que vous ne souhaitez pas recevoir de multiples appels téléphoniques, e-mails ou spams. Vous voulez juste parler à un spécialiste de la mobilité commerciale qui peut répondre à vos questions sur les fourgons médicaux accessibles et mobiles.

Si vous soumettez le formulaire ou demandez des informations complémentaires, voici ce qui se passera :

  • Dans un délai d'un jour ouvrable, vous recevrez un appel téléphonique de l'un de nos spécialistes de la mobilité commerciale au numéro de téléphone que vous aurez indiqué. Cliquez ici pour rencontrer l'équipe.
  • Si nous vous manquons au téléphone, vous recevrez un message vocal vous invitant à nous rappeler. Vous recevrez également un courriel vous informant que nous avons essayé de vous joindre mais que nous vous avons manqué.
  • Une fois la connexion établie, votre spécialiste de la mobilité commerciale vous posera quelques questions afin de déterminer le type de véhicule pour lequel vous souhaitez obtenir de l'aide.
 
Si, à tout moment au cours de la le processus vous avez l'impression que nous sommes juste n'est pas la bonne solution pour votre communauté ou votre organisation, n'hésitez pas à nous le faire savoir. 

 

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