Questions fréquemment posées

How do I get started?
You can start by booking a visit with MoveMobility. From there, we'll take a close look at your vehicle and give you a clear plan for what happens next.

Do I bring my vehicle to MoveMobility first?
Yes. Everything starts when you bring your vehicle to MoveMobility. Our team will check it over and create a clear plan to handle all your service needs in one go.

Will I receive a quote before work begins?
Yes. You will receive clear pricing and a quote before any work moves ahead.

What happens if outside service is needed?
If additional service support is required, the right service partner will be involved, while the process continues through MoveMobility.

Who is this service program for?
This program is designed for customers who rely on accessible vehicles, including organizations, community services, and transportation providers across Manitoba.

How will I know when my vehicle is ready?
You will be notified when all the service work is complete, including the work provided externally, so you know exactly when to come pick up your vehicle.

Where do I pay and pick up my vehicle?
Once the work is complete, you will receive the final invoice and pick up your vehicle through MoveMobility.