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How to Safely Use a Wheelchair Lift: Complete Operator Guide

Operating a wheelchair lift safely requires more than just pressing a few buttons. Understanding the lift’s safety features, proper operating procedures, and maintenance requirements helps protect passengers and operators while reducing the risk of equipment damage.

In this video guide, you’ll learn how to inspect, operate, stow, and maintain a wheelchair lift, along with the steps to take if a power failure occurs.

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➤ Top 5 Problems with Wheelchair Lifts

Key Moments in this Video

01
What Should You Know Before Using a Wheelchair Lift?
Before using a wheelchair lift for the first time, it's important to understand both the lift's components and the safety features built into the system. The platform is the surface that supports the wheelchair, while the outer barrier folds down to create a ramp and folds up to help secure the wheelchair during operation. The vertical arms raise and lower the platform, and the handrails provide stability for passengers. At the rear of the lift, you'll find the pump module, which houses several important components, including the visual threshold warning, manual backup valve, and handheld pendant control. It's also important to know where the lift's identification tags are located, as these are required when ordering parts or requesting service. Before each use, perform a visual inspection of the lift. If you notice any signs of damage, unusual wear, or anything that appears unsafe, stop using the lift and contact a qualified service provider before operating it.
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What Safety Precautions Should You Follow When Using a Wheelchair Lift?
Next is the most important part: safety. The lift has several built-in safety features working for you, starting with the interlock system. Think of this like a smart safety lock. The lift will not work unless the engine is running, the van is in park, and the parking brake is on. The inner and outer barriers fold up and down so passengers can get on and off the platform safely. The side barriers and seatbelt help keep the wheelchair user secure while raised up, and the manual backup system makes sure the platform can still move in the event of a power failure. But these features are only half the equation. The other half is making sure staff are properly trained.
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How Do You Load a Passenger Using a Wheelchair Lift?
To load a passenger, first make sure you have enough space for the lift to unfold and lower. Open the van doors fully and check that the ground is flat, because an uneven surface can be dangerous for the wheelchair user. Check that the main on/off switch is on and that you see a green light. Then grab the handheld pendant control and step outside the lift loading zone. Hold the unfold button until the lift stops moving, then press lower until the platform reaches the ground and the outer barrier is fully extended. Move the passenger onto the platform, making sure they are centered within the yellow boundaries. Lock the wheelchair brakes, buckle the handrail belt if your lift has one, and ask the passenger to hold the handrails if they are able to. Standing clear of the lift, press and hold up. The outer barrier will rise and lock, and the platform will lift to vehicle floor level. Once the lift stops, disengage the brakes and move the passenger into the vehicle.
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How Do You Unload a Passenger Using a Wheelchair Lift?
To unload a passenger, again make sure the vehicle doors are secured, the ground is flat, there is enough space, and the power switch shows a green light. Move away from the door to give the lift space. Press and hold unfold on the handheld pendant. As the lift extends, the inner barrier moves into position and creates a bridge between the vehicle floor and the platform. Once the platform is fully extended, guide the passenger onto the platform and keep the wheelchair between the yellow boundaries. Engage the wheelchair brakes or turn off the power, and ask the passenger to hold the handrails. Buckle the handrail belt if there is one. Standing clear, press and hold down. The platform will lower to ground level, and the outer barrier will unfold to create a bridge. Once all movement has stopped, unbuckle the belt, unlock the brakes, and unload the passenger.
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How Do You Stow a Wheelchair Lift After Use?
Once all passengers are loaded or unloaded, return the platform to its storage position. First, check that the lift and the storage area inside the van are clear. If the platform is at ground level, press and hold up until the platform reaches vehicle floor height and stops. Then press and hold fold until all motion stops. Once the lift is stowed, return the pendant control to the pump module. Then you’re ready to close and secure the vehicle doors.
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How Do You Operate a Wheelchair Lift During a Power Failure?
If the vehicle ever experiences a power failure, the lift can still be operated safely. The lift has a manual backup system, including a pump handle usually stored in clips on the pump module, along with the manual backup pump and release valve. This system allows you to manually fold, unfold, and lower the lift. The full step-by-step instructions are in the operator’s manual, and it’s best to get familiar with that section before you need it.
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How Can You Maintain a Wheelchair Lift for Long-Term Reliability?
To keep the lift in good shape, conduct two lift maintenance inspections per year. Certified technicians can complete a thorough inspection and help keep the lift running smoothly, extending its lifespan and minimizing downtime. For maintenance you can do yourself, review the owner’s manual for the full list. When lubricating the lift, clean dirt from the area before applying any lubricant. Check the manual for the specific lubrication required and where to apply it. Also, keep an eye on parts for wear and tear. If you see abnormal damage or anything that does not seem right, stop using the lift immediately. Some problems may have simple fixes, but if you are ever unsure, stop and contact MoveMobility for guidance.
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Frequently Asked Questions:

1. Do You Need Training to Operate a Wheelchair Lift?

Yes. While wheelchair lifts include multiple built-in safety features, proper training is essential. Operators should understand lift inspections, safety procedures, passenger loading and unloading, and emergency operation before using the lift.

2. Why Won't a Wheelchair Lift Operate?

Many wheelchair lifts use an interlock system that prevents operation unless the vehicle is running, in park, and the parking brake is engaged. The lift may also stop operating if a safety barrier is not in the correct position.

3. Should Wheelchair Brakes Be Locked on a Wheelchair Lift?

Yes. Once the wheelchair is positioned on the platform, the brakes should be locked before raising or lowering the lift. This helps keep the wheelchair secure and reduces movement during operation.

4. What Safety Features Are Built Into a Wheelchair Lift?

Most wheelchair lifts include safety features such as interlock systems, inner and outer barriers, side barriers, handrails, seatbelts, and manual backup systems. These features work together to help protect both passengers and operators.

5. How Can You Extend the Life of a Wheelchair Lift?

Routine inspections, proper lubrication, regular maintenance, and addressing issues early can help extend the life of a wheelchair lift. If you notice unusual wear, damage, or operation, stop using the lift and have it inspected by a qualified technician.

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