MoveMobility respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, protect, and manage personal information collected through our website, forms, communications, and related digital business systems.
We collect personal information when you voluntarily provide it to us, such as when you fill out a form, request information, download or access educational content, contact us, subscribe to communications, or otherwise interact with MoveMobility.
Depending on the nature of your request, we may collect information such as your name, email address, phone number, mailing address, organization name, role, vehicle or service interests, and any other information you choose to provide.
We may also collect limited technical and website usage information through cookies, analytics, tracking tools, and similar technologies. This may include information such as browser type, device information, pages visited, referring pages, time spent on the website, and interactions with forms or website content.
We may use the information we collect to respond to your requests, provide information about accessible, medical, and emergency vehicles, deliver educational resources, manage customer and prospect relationships, provide service or support follow-up, send communications where consent has been provided, improve our website and services, maintain business records, and meet legal, security, or operational requirements.
The email address you provide will be used to send information and updates related to your request, our services, or communications you have agreed to receive. If at any time you would like to unsubscribe from marketing emails, you may do so by following the unsubscribe instructions included at the bottom of each email.
By submitting information through our website, forms, or other communication channels, you consent to MoveMobility collecting, using, and disclosing your personal information for the purposes identified at the time of collection and as described in this Privacy Policy.
In compliance with Canada’s anti-spam laws, we seek to ensure we have appropriate consent to send emails, phone calls, text messages, or other electronic communications from time to time for the purpose of:
(i) sharing information with you; or
(ii) establishing, developing, and/or managing our relationship with you.
You may withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us at info@movemobility.ca. Please note that withdrawing consent may limit our ability to provide certain information, services, or follow-up communications you have requested.
We implement a variety of administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or misuse.
These safeguards may include secure website hosting, encryption where appropriate, Secure Socket Layer technology, access controls, password-protected systems, staff access limitations, activity monitoring, and other security measures appropriate to the sensitivity of the information.
Personal information is accessible only to approved staff, service providers, or partners who require access for legitimate business purposes and who are expected to protect the confidentiality of that information.
We do not sell, trade, or rent your personal information.
We may share personal information with trusted third-party service providers who assist us in operating our website, managing our business systems, providing services, communicating with you, analyzing website performance, securing our systems, or supporting customer relationships. These providers may include website hosting providers, customer relationship management systems, marketing and communication platforms, analytics providers, security tools, and other business service providers.
We may also disclose information when we believe disclosure is appropriate to comply with the law, respond to lawful requests, enforce our site policies, protect our rights, property, or safety, or protect the rights, property, or safety of others.
We may use aggregated, anonymized, or de-identified information for reporting, marketing, advertising, analytics, or business improvement purposes, where such information does not directly identify you.
Our website may use cookies, analytics tools, tracking technologies, and similar technologies to understand how visitors interact with our website, improve website performance, measure the effectiveness of our content and communications, and support marketing and business activities.
These technologies may collect information about your device, browser, website activity, pages visited, and interactions with our website. You may be able to manage or disable cookies through your browser settings. Please note that disabling cookies may affect how certain website features function.
MoveMobility may use AI-supported tools or automated technologies to help improve internal workflows, content review, customer support, reporting, analysis, or business operations. Where personal information is involved, we aim to use these tools in a manner consistent with applicable privacy obligations, including appropriate purpose, limited use, safeguards, access controls, and human oversight where appropriate.
We do not intentionally use personal information in AI-supported workflows unless there is a valid business purpose and appropriate safeguards are in place.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to manage customer or prospect relationships, to provide requested services or communications, to meet business record requirements, or to comply with legal and regulatory obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or restrict access to it, subject to legal, operational, or backup requirements.
You may request access to the personal information MoveMobility holds about you, ask that inaccurate or incomplete information be corrected, or withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.
To make a request, please contact us at info@movemobility.ca. We may need to verify your identity before responding to certain requests.
Our website, products, and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
This Privacy Policy applies to personal information collected through our website, online forms, communications, customer relationship management systems, marketing systems, analytics tools, and related digital business processes.
Information regarding MoveMobility’s products and services is made available on this website to educate and inform prospective clients and the public.
Information displayed on this website may not be copied, reproduced, or shared without explicit permission. This includes, but is not limited to, vehicle details, build and conversion details, images, written content, and information about our products, services, and processes.
Images may not be reproduced, reused, or shared without explicit permission. MoveMobility reserves the right to take appropriate action if information displayed on this website is copied, reproduced, or shared without authorization.
If we decide to change this Privacy Policy, we will post those changes on this page. We encourage visitors to review this page periodically to stay informed about how we protect personal information.
Last updated: July 1, 2026
If you have any questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent, or raise a privacy-related concern, you may contact us at:
MoveMobility
Email: info@movemobility.ca
You may also contact us using the information available on the Contact Us page of our website.
We collect information from you when you fill out a form. This information is protected via current industry-standard information security methods. When requesting more information on our site, as appropriate, you may be asked to enter your name, email address, mailing address, or phone number.
Any of the information we collect from you may be used in one of the following ways:
The email address you provide will only be used to send you information and updates pertaining to the information you requested. Note, if at any time you would like to unsubscribe, you will be able to do so by following the detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. The database which holds your personal information is encrypted using modern software encryption techniques and transported using Secure Socket Layer (SSL). This data can only be accessed by approved staff.
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our website, you consent to our privacy policy. In compliance with Canada’s anti-spam laws, we would like to ensure we have your consent to receive emails, phone calls and/or text messages (collectively “Communications”) from time to time for the purpose of
(i) sharing information with you ; or (ii) establishing, developing and/or managing our relationship with you.
If we do not receive your consent we may be unable to send, or continue to send Communications to you. You may withdraw your consent at any time at info@movemobility.ca. Our purpose is to serve you in your search for quality education. Your contact details will not be sold, leased or shared beyond the scope of this request for information.
Information regarding MoveMobility’s products and services is readily available on this website to educate and inform prospective clients and the public.
Information displayed on this website may not be copied, reproduced, or shared without explicit permission. This includes but is not limited to vehicle details, build and conversion details, and any written content pertaining to our products and processes. Images may not be reproduced, reused, or shared without explicit permission.
Legal action will be initiated if information displayed on this website is found to be copied, reproduced, or shared without explicit permission.
If we decide to change our privacy policy, we will post those changes on this page.
If there are any questions regarding this privacy policy, you may contact us using the information on the Contact Us page of our website.
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We understand that you don’t want to receive multiple phone calls, emails or spam. You just want to speak to a commercial mobility specialist who can answer your questions about accessible and mobile medical vans.
If you submit the form or request more information from us, here’s what will happen:
Let us know what you’re looking for help with and we’ll be in touch.
