Thank you for partnering with MoveMobility for your new wheelchair accessible vehicle purchase. Please note that this information is only relevant to vehicles provided by MoveMobility and is provided as a guide. Please contact our Customer Care Team for further assistance.
Below are resources you will find helpful to operate your new wheelchair accessible vehicle from MoveMobility. Please read the information pertaining to your mobility vehicle thoroughly and ensure other users of the van are aware of best practices, maintenance, and proper use of the mobility equipment.
Please reach out to MoveMobility’s Équipe d'assistance à la clientèle at 877-781-8267 ou customercare@frsgrp.com with any vehicle, service, or warranty-related questions.
Cliquez ici for MoveMobility Conversion Warranty information.
Click here for How-To Video: Rear Entry Dodge Grand Caravan Orientation
Includes instruction for securing wheelchair occupants.
Click Here for How-To Video: Side Entry Ramp Promaster (P Series) Orientation
Includes instruction for the following vehicle designs:
– P3 (136″ WB, Low Roof Ram Promaster)
– P4 (159″ WB, High Roof Ram Promaster)
– P5 (159″ EXT WB, High Roof Ram Promaster)
Includes instruction on the following:
– Manual and Powered Ramp operation
– Transit door operation
– Adding, removing, and moving seats with AutoFloor floor track system
– Securing wheelchair occupants using wheelchair restraint systems
– D409 Equipment storage
– Overall vehicle operation advice
– Service and warranty assistance
Click Here for How-To Video: Rear Lift Ram Promaster Orientation
Includes instruction on the following:
– Hydraulic Lift operation
– Adding, removing, and moving seats with AutoFloor floor track system
– Securing wheelchair occupants using wheelchair restraint systems
– D409 Equipment storage
– Overall vehicle operation advice
– Service and warranty assistance
Click Here for How-To Video: Rear Ramp Ram Promaster Orientation
Includes instruction on the following:
– Manual ramp operation
– Adding, removing, and moving seats with AutoFloor floor track system
– Securing wheelchair occupants using wheelchair restraint systems
– D409 Equipment storage
– Overall vehicle operation advice
– Service and warranty assistance
Click Here for How-To Video: Rear Ramp Ram Promaster with Lowering Suspension
Lowering Operation Instructions:
An operator’s manual and video disc are located on the side of the lift. It is recommended that anyone who will operate the lift review this.
Lift Operation Instructions:
Cliquez ici for a series of videos on how to troubleshoot issues with your BraunAbility Hydraulic Lift. We also recommend using these videos to train your team who will operate the lift.
An operator’s manual video disc is located in the white pouch with the owner’s manual.
The parking brake must be engaged and engine running to operate the powered ramp.
The bi-fold transit doors can be activated using the switch located by the driver’s seat. The doors must be fully open before using the ramp.
The bi-fold transit doors can be activated from the driver’s switch while the van is turned off, however the van cannot be shifted into Drive while the doors are open.
An emergency release lever is located above the bi-fold transit doors. In an emergency, release the lever and open the doors.
An emergency release handle for the ramp is located beside the front passenger seat. In an emergency, turn and pull out the handle to allow the ramp to be manually operated. Once the ramp is stowed back in the van, push the handle back in and lock in place to restore the ramp to normal powered operation.
The external door and ramp activation switches can only be operated when the van is on.
The bi-fold transit doors can be activated using the switch located by the driver’s seat. The doors must be fully open before using the ramp.
The bi-fold transit doors can be activated from the driver’s switch while the van is turned off, however the van cannot be shifted into Drive while the doors are open.
An emergency release lever is located above the bi-fold transit doors. In an emergency, release the lever and open the doors.
The parking brake must be engaged and engine running to operate the powered ramp.
The bi-fold transit doors can be activated using the switch located by the driver’s seat. The doors must be fully open before using the ramp.
The bi-fold transit doors can be activated from the driver’s switch while the van is turned off, however the van cannot be shifted into Drive while the doors are open.
An emergency release lever is located above the bi-fold transit doors. In an emergency, release the lever and open the doors.
An emergency release handle for the ramp is located beside the front passenger seat. In an emergency, turn and pull out the handle to allow the ramp to be manually operated. Once the ramp is stowed back in the van, push the handle back in and lock in place to restore the ramp to normal powered operation.
The external door and ramp activation switches can only be operated when the van is on.
Cliquez ici for information on releasing and moving the SmartSeats.
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Nous comprenons que vous ne souhaitez pas recevoir de multiples appels téléphoniques, e-mails ou spams. Vous voulez juste parler à un spécialiste de la mobilité commerciale qui peut répondre à vos questions sur les fourgons médicaux accessibles et mobiles.
Si vous soumettez le formulaire ou demandez des informations complémentaires, voici ce qui se passera :
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