On-demand accessible transit is often needed when fixed-route systems and taxis can’t reliably serve all residents, especially in smaller cities with limited budgets. In Corner Brook, switching to an on-demand accessible van reduced evening and weekend transit costs by 80% while restoring independence for residents who hadn’t left home in years. This interview explains how the city made the transition, what changed for riders, and what other communities can learn from the approach.
On-demand accessible transit allows riders to request trips as needed instead of following a fixed bus schedule. It provides flexible, door-to-door service using accessible vehicles.
Fixed-route buses follow set schedules and stops, while on-demand service adjusts routes based on rider requests. This makes it easier to serve people who need flexibility or live outside main transit corridors.
Yes. Smaller accessible vans are often easier to maneuver on narrow roads, hills, and snowy streets than full-sized buses, especially in older or hilly cities.
No. In Corner Brook, both regular transit users and riders with accessibility needs can use the service, helping integrate accessibility into the broader transit system.
It can. Using accessible vans instead of full-sized buses for evenings and weekends helped Corner Brook reduce those service costs by about 80%.
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