{"id":251966,"date":"2025-04-04T07:00:51","date_gmt":"2025-04-04T12:00:51","guid":{"rendered":"https:\/\/www.movemobility.ca\/?p=251966"},"modified":"2025-03-26T10:49:40","modified_gmt":"2025-03-26T15:49:40","slug":"reduced-911-calls-from-community-paramedicine","status":"publish","type":"post","link":"https:\/\/www.movemobility.ca\/fr\/resources\/reduced-911-calls-from-community-paramedicine\/","title":{"rendered":"Les services param\u00e9dicaux communautaires peuvent-ils r\u00e9duire le nombre d'appels au 911 ?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If 911 calls are overwhelming your emergency services, community paramedicine could be the solution you need.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There was an <\/span><a href=\"https:\/\/www.ctvnews.ca\/ottawa\/article\/ottawa-911-falls-short-of-target-response-time-in-2023\/#:~:text=The%20report%20found%20calls%20to,2022%20to%20411%2C617%20in%202023\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">18% increase<\/span><\/a><span style=\"font-weight: 400;\"> in 911 calls in 2023, jumping from 348,367 calls in 2022 to 411,617 in 2023. Emergency responders are stretched thin. Patients with non-urgent medical needs end up in the ER, waiting for hours. Paramedics are burned out, and resources are running out. This cycle keeps repeating\u2014more calls, longer wait times, and fewer available ambulances for true emergencies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you&#8217;re in charge of healthcare services, you see the problem every day. People call 911 because they have no other options. Seniors, people with chronic illnesses, and those in remote areas rely on emergency services for basic care. This overloads the system, making it harder to respond to real emergencies.\u00a0<\/span><\/p>\n<p><b>The risk?<\/b><span style=\"font-weight: 400;\"> Delayed care, burned-out paramedics, and longer wait times\u2014sometimes with life-or-death consequences. Community paramedicine may be the answer you\u2019re looking for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Au <\/span><a href=\"http:\/\/www.movemobility.ca\/fr\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">MoveMobility<\/span><\/a><span style=\"font-weight: 400;\">, we&#8217;ve spent\u00a0<\/span><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">over\u00a0<a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/20-milestones\/\" target=\"_blank\" rel=\"noopener\">20<\/a><\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/20-milestones\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u00a0years<\/span><\/a><span style=\"font-weight: 400;\"> aider des organisations comme la v\u00f4tre et <\/span><a href=\"https:\/\/questchc.ca\/participate-at-quest\/mobile-health-care-clinic\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Centre de sant\u00e9 communautaire Quest<\/span><\/a><span style=\"font-weight: 400;\"> remove barriers to healthcare. We\u2019re <\/span><a href=\"https:\/\/www.ford.ca\/mobility\/adaptive-equipment\/qualified-vehicle-modifiers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Ford QVM<\/span><\/a><span style=\"font-weight: 400;\"> and Stellantis QPro certified, meaning our vehicles meet the highest safety and quality standards. While we know we\u2019re not the only manufacturer, we\u2019ve worked with organizations across Canada to design mobile medical solutions that fill critical gaps in care.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll explore more about how community paramedicine can reduce 911 call volume. You\u2019ll learn how mobile healthcare solutions can ease pressure on <\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/how-do-mobile-medical-vans-reduce-the-strain-on-emergency-rooms\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">emergency services<\/span><\/a><span style=\"font-weight: 400;\"> and help patients get care before it turns into an emergency.<\/span><\/p>\n<div style=\"text-align: center; margin: 40px 0;\">\n<div style=\"margin: 60px 0; padding: 20px;\"><a style=\"display: inline-flex; justify-content: center; align-items: center; background-color: #8cc63e; color: #ffffff; font-family: 'Roboto', sans-serif; font-size: 20px; font-weight: bold; text-decoration: none; padding: 14px 30px; border-radius: 5px; line-height: 0; height: 40px; transition: background-color 0.2s ease, text-decoration 0.2s ease;\" href=\"https:\/\/www.movemobility.ca\/fr\/mobile-medical-van-buyers-guide\/?hsCtaTracking=e6fee05a-f7d4-496b-966d-f4b8e0e9ed75%7C0c46a06a-2f5a-467d-8bd2-e75709824eb9\"><br \/>\nT\u00e9l\u00e9chargez le guide d'achat gratuit des fourgonnettes m\u00e9dicales mobiles !<\/a><\/div>\n<\/div>\n<h2>Community paramedicine: Can it reduce the volume of 911 calls?<\/h2>\n<p>&nbsp;<\/p>\n<p><div class=\"lazyload smush-lazyload-video smush-lazyload-vimeo\" style=\"--smush-video-aspect-ratio: 800\/450\" data-bg-image=\"url(https:\/\/i.vimeocdn.com\/video\/1893160089-699fbb83603fb1e606378435681a86622b9b566d0c00e0c6dda6ccb1c0d4767f-d_960?region=us)\" ><iframe title=\"La crise des urgences au Canada : Les camionnettes m\u00e9dicales mobiles peuvent-elles sauver des vies ?\" data-src=\"https:\/\/player.vimeo.com\/video\/978381080?h=0897c97d59&amp;dnt=1&amp;app_id=122963\" width=\"800\" height=\"450\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><\/iframe><span class=\"smush-play-btn\" role=\"button\" aria-label=\"Play video\">\r\n\t\t\t\t<span tabindex=\"0\" class=\"smush-play-btn-inner\">\r\n\t\t\t\t\t<span>Play<\/span>\r\n\t\t\t\t<\/span>\r\n\t\t\t<\/span><\/div><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Yes, it can. Across Canada, 911 call volumes are rising fast. In British Columbia alone, E-Comm 9-1-1 handled over <\/span><a href=\"https:\/\/www.ecomm911.ca\/911-dispatch\/call-statistics\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">2 million calls<\/span><\/a><span style=\"font-weight: 400;\"> in 2024. Many of these calls weren\u2019t true emergencies. Instead, they were from people who had nowhere else to turn for healthcare. This puts a huge strain on emergency services\u2014paramedics are stretched thin, ERs fill up, and real emergencies get delayed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re managing healthcare services, you already feel this pressure. You see how the system gets overloaded because people don\u2019t have better options. <\/span><b>Community paramedicine helps solve this problem.<\/b><\/p>\n<p>&nbsp;<\/p>\n<h3>What is community paramedicine?<\/h3>\n<p><span style=\"font-weight: 400;\">Community paramedicine brings healthcare to people instead of them having to call 911. Instead of waiting for an emergency, specially trained paramedics visit patients at home or in their communities to provide care. This helps stop small health problems from turning into big ones.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>How does it work?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Community paramedics can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check on people with long-term health issues like diabetes or heart disease.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Help patients after a hospital stay so they don\u2019t end up back in the ER.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer health advice and basic treatments to stop minor issues from becoming emergencies.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In Nova Scotia, a community paramedicine program cut emergency room visits by 23% in some areas. That\u2019s fewer unnecessary 911 calls, less pressure on ambulances, and more resources for real emergencies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This model works because <\/span><b>it\u2019s proactive instead of reactive.<\/b><span style=\"font-weight: 400;\"> Instead of waiting for people to call 911, paramedics step in earlier\u2014helping them <\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/sante-proactive\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">manage their health<\/span><\/a><span style=\"font-weight: 400;\"> and keeping emergency services focused on urgent, life-threatening situations.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>What is the role of mobile medical units in community paramedicine?<\/h2>\n<p><b>Not everyone can get to a doctor\u2019s office.<\/b><span style=\"font-weight: 400;\"> Some people don\u2019t have transportation, live in remote areas, or struggle with mobility. When they feel sick, they often believe calling 911 is their only choice. <\/span><b>But it doesn\u2019t have to be.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">With community paramedicine, mobile medical units bring healthcare to these people. Instead of using an ambulance for a non-urgent issue, patients can get care right where they are. This keeps ambulances free for real emergencies and helps hospitals avoid overcrowding.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>How do mobile medical units help?<\/h3>\n<p><span style=\"font-weight: 400;\">These specially equipped vehicles allow paramedics to:<\/span><\/p>\n<p><b>Provide on-the-spot medical care<\/b><span style=\"font-weight: 400;\"> \u2013 Instead of waiting hours in an ER, patients get treated in their own community.<\/span><\/p>\n<p><b>Reach people in remote or underserved areas:<\/b><span style=\"font-weight: 400;\"> Many communities don\u2019t have easy access to healthcare, but mobile units bring care directly to them.<\/span><\/p>\n<p><b>Offer wound care, blood tests, and basic treatments:<\/b><span style=\"font-weight: 400;\"> Instead of sending someone to the ER for minor medical issues, paramedics can treat them right away.<\/span><\/p>\n<p><b>Support mental health care:<\/b><span style=\"font-weight: 400;\"> Some 911 calls aren\u2019t for physical health emergencies but for people in crisis. A mobile unit can provide a safer, more appropriate space for care.<\/span><\/p>\n<p><b>Deliver vaccinations and screenings:<\/b><span style=\"font-weight: 400;\"> Preventive care, like flu shots and blood pressure checks, helps keep people healthier and reduces emergency visits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a crisis, every second is important. If ambulances are stuck handling non-urgent calls, real emergencies might not get help in time. Community paramedicine changes that. Mobile medical units help paramedics save more lives by bringing care directly to people.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>What features make mobile medical units so good for community paramedicine?<\/h2>\n<p><span style=\"font-weight: 400;\">Mobile medical units are designed specifically for delivering mobile healthcare to those in need. They\u2019re built to function as a doctor\u2019s office on wheels, and there are dozens of customization options to make them a perfect fit for your organization\u2019s needs. Let\u2019s take a look at some of the features of the Mobile Clinic Van at MoveMobility:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><div class=\"lazyload smush-lazyload-video smush-lazyload-vimeo\" style=\"--smush-video-aspect-ratio: 800\/450\" data-bg-image=\"url(https:\/\/www.movemobility.ca\/wp-admin\/admin-ajax.php?action=smush_video_thumbnail&#038;url=https%3A%2F%2Fplayer.vimeo.com%2Fvideo%2F1023425970%3Fh%3D57ef844d8d%26amp%3Bdnt%3D1%26amp%3Bapp_id%3D122963&#038;video_width=800&#038;video_height=450)\" ><iframe title=\"Equipement en MC\" data-src=\"https:\/\/player.vimeo.com\/video\/1023425970?h=57ef844d8d&amp;dnt=1&amp;app_id=122963\" width=\"800\" height=\"450\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><\/iframe><span class=\"smush-play-btn\" role=\"button\" aria-label=\"Play video\">\r\n\t\t\t\t<span tabindex=\"0\" class=\"smush-play-btn-inner\">\r\n\t\t\t\t\t<span>Play<\/span>\r\n\t\t\t\t<\/span>\r\n\t\t\t<\/span><\/div><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Fonctionnalit\u00e9<\/b><\/td>\n<td><b>Why it\u2019s ideal for community paramedicine<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Doctor\u2019s office on wheels setup<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Fully equipped for non-emergency medical care in the field.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Patient bed with storage underneath<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Saves space while allowing paramedics to assess and treat patients comfortably.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Floor-to-ceiling cabinetry<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Keeps medical supplies organized and easily accessible.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Sink and fridge options<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Supports hygiene and proper storage of medications and vaccines.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Power supply<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Ensures essential medical equipment runs without interruption.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Chauffage et climatisation \u00e0 l'arri\u00e8re<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Maintains a comfortable environment for both patients and paramedics in any weather.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Mat\u00e9riel de diagnostic<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Allows for on-the-spot assessments, reducing unnecessary ER visits.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Brewer medical table<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Provides a sturdy, professional workspace for exams and treatments.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Awning<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Creates a shaded, private space for outdoor patient assessments.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Oxygen system<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Helps stabilize patients with respiratory issues before they need hospital care.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Magnetic table<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Keeps medical tools secure and within reach.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Solar panels<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Provides off-grid power for remote or disaster relief situations.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Blood draw chair<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Allows paramedics to collect lab samples without sending patients to a clinic.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Interior\/exterior decals<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Clearly identifies the unit as a healthcare vehicle, building trust in the community.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Off-road package<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Ensures paramedics can reach patients in rural or difficult-to-access areas.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Office desk space with rolling chair<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Gives paramedics a workspace for documentation and virtual consultations.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h2>Ready to reduce 911 calls with community paramedicine?<\/h2>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-245686\" src=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2025\/02\/Exam-Bed-and-Equipment-in-a-Mobile-Clinic.jpg\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2025\/02\/Exam-Bed-and-Equipment-in-a-Mobile-Clinic.jpg 640w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2025\/02\/Exam-Bed-and-Equipment-in-a-Mobile-Clinic-400x267.jpg 400w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You likely landed on this article because you\u2019ve noticed that 911 calls are steadily rising, emergency services are stretched thin, and people are repeatedly calling for help because they have nowhere else to go.\u00a0 It\u2019s a big problem, but there\u2019s a solution. <\/span><b>Community paramedicine gives people care before things get worse, so they don\u2019t have to rely on 911.<\/b><\/p>\n<p>&nbsp;<\/p>\n<h3>What you learned:<\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Community paramedicine keeps 911 calls lower by treating people before they ever even need an ambulance.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile medical units give paramedics the right tools to help patients on-site instead of sending them to the ER.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features of the Mobile Clinic Van that make it so useful for community paramedicine.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">At MoveMobility, we know that not everyone can get to a doctor when they need one. Every unit is designed with your healthcare team and the patients you serve in mind\u2014so you have everything you need to do your job.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We believe healthcare should come to people, not the other way around. If you want to learn how a mobile medical unit can help your team, click the button below to talk to a mobility expert.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not ready yet? Check out our other resources to learn more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Start with checking out our article comparing <\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/medical-rv-vs-medical-van\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">mobile medical vans and RVs<\/span><\/a><span style=\"font-weight: 400;\">. You\u2019ve likely thought about which type of vehicle to go with, and this article can give you some clarity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ensuite, lisez notre article sur <\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/funding-for-mobile-medical-vehicles\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">comment demander un financement<\/span><\/a><span style=\"font-weight: 400;\">. This can help steer your community paramedicine program in the right direction, especially if you\u2019re having trouble financing it. <\/span><\/p>\n<div style=\"text-align: center; margin: 40px 0;\">\n<div style=\"margin: 60px 0; padding: 20px;\"><a style=\"display: inline-flex; justify-content: center; align-items: center; background-color: #58585a; color: #ffffff; font-family: 'Roboto', sans-serif; font-size: 20px; font-weight: bold; text-decoration: none; padding: 14px 30px; border-radius: 5px; line-height: 0; height: 40px; transition: background-color 0.2s ease, text-decoration 0.2s ease;\" href=\"#request-info-form\"><br \/>\nParler \u00e0 un expert en mobilit\u00e9<br \/>\n<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>If 911 calls are overwhelming your emergency services, community paramedicine could be the solution you need.\u00a0 There was an 18% increase in 911 calls in 2023, jumping from 348,367 calls in 2022 to 411,617 in 2023. Emergency responders are stretched thin. Patients with non-urgent medical needs end up in the ER, waiting for hours. Paramedics [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":245640,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2784,2406],"tags":[3005,2709,2694,2800,2245],"type-of-project":[2946],"product-family":[2942],"the-big-5":[2935],"section":[2944],"resource":[2926],"class_list":["post-251966","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-medical-clinic-van","category-mobile-medical-vans","tag-community-paramedicine","tag-mobile-clinic","tag-mobile-medical-clinic","tag-mobile-medical-unit","tag-mobile-medical-van","type-of-project-mobile-health-and-outreach-services","product-family-medical-van","the-big-5-problems","section-know-more","resource-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can Community Paramedicine Reduce 911 Call Volume?<\/title>\n<meta name=\"description\" content=\"Overwhelmed by rising 911 calls? Could community paramedicine be the solution to ease the strain on emergency services? See how it can help.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/movemobility.ca\/resources\/reduced-911-calls-from-community-paramedicine\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can Community Paramedicine Reduce 911 Call Volume?\" \/>\n<meta property=\"og:description\" content=\"Overwhelmed by rising 911 calls? Could community paramedicine be the solution to ease the strain on emergency services? 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