{"id":228809,"date":"2024-12-02T07:00:25","date_gmt":"2024-12-02T13:00:25","guid":{"rendered":"https:\/\/www.movemobility.ca\/?p=228809"},"modified":"2025-08-21T14:23:27","modified_gmt":"2025-08-21T19:23:27","slug":"on-demand-transit","status":"publish","type":"post","link":"https:\/\/www.movemobility.ca\/fr\/resources\/on-demand-transit\/","title":{"rendered":"Qu'est-ce que le transport en commun \u00e0 la demande ?"},"content":{"rendered":"\r\n<p><span style=\"font-weight: 400;\">Is your organization struggling to get people where they need to go? On-demand transit could be the solution you&#8217;ve been searching for. If you&#8217;re a healthcare provider, nonprofit, or city government, chances are you face challenges with flexible, accessible transportation.\u00a0<\/span><\/p>\r\n\r\n\r\n\r\n<p><span style=\"font-weight: 400;\">Public transit might not cover enough ground, or your current fleet can&#8217;t accommodate those with mobility needs. This gap can lead to real consequences\u2014missed appointments, underserved communities, and increased frustration.<\/span><b> It\u2019s a big problem, but there\u2019s a solution that might help: on-demand transit.<\/b><\/p>\r\n\r\n\r\n\r\n<p><span style=\"font-weight: 400;\">You\u2019re not alone in facing this issue, and we\u2019re here to help you understand how to tackle it head-on.<\/span><\/p>\r\n\r\n\r\n\r\n<p><span style=\"font-weight: 400;\">At <\/span><a href=\"http:\/\/www.movemobility.ca\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">MoveMobility<\/span><\/a><span style=\"font-weight: 400;\">, we\u2019ve spent over twenty years helping organizations like yours break down <\/span><a href=\"https:\/\/www.movemobility.ca\/resources\/breaking-barriers-to-healthcare-with-mobile-medical-vans\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">barriers to healthcare<\/span><\/a><span style=\"font-weight: 400;\"> and transportation. Our <\/span><a href=\"https:\/\/www.movemobility.ca\/resources\/what-is-a-wheelchair-van\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">wheelchair-accessible vans<\/span><\/a><span style=\"font-weight: 400;\"> are more than just vehicles\u2014they\u2019re tools that provide dignity and <\/span><a href=\"https:\/\/www.movemobility.ca\/resources\/mobile-medical-vans-save-lives\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">save lives<\/span><\/a><span style=\"font-weight: 400;\">. While other manufacturers exist, we take pride in our expertise and mission-driven approach, ensuring you get the best solution, no matter your needs.<\/span><\/p>\r\n\r\n\r\n\r\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll explain what on-demand transit is, how it works, and how it can close the transportation gaps your organization is dealing with. Let&#8217;s dive in and find out if it&#8217;s the right fit for you.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">On-demand transit: What is it?<\/h2>\r\n<p>&nbsp;<\/p>\r\n<figure id=\"attachment_134394\" aria-describedby=\"caption-attachment-134394\" style=\"width: 640px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-134394\" src=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2023\/04\/P4-rear-entry.jpg\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2023\/04\/P4-rear-entry.jpg 640w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2023\/04\/P4-rear-entry-400x267.jpg 400w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-134394\" class=\"wp-caption-text\">Patent pending<\/figcaption><\/figure>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">On-demand transit is a flexible and personalized way to provide transportation. Unlike traditional transit services, which follow fixed routes and schedules, on-demand transit adapts based on where and when passengers need a ride. Imagine it like a shared ride service, but it\u2019s designed to serve communities or organizations and often works through an app.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">The University of Toronto conducted a <a href=\"https:\/\/tspace.library.utoronto.ca\/bitstream\/1807\/100570\/4\/THE%20BENEFITS%20OF%20ON-DEMAND%20TRANSIT%20IN%20BELLEVILLE%20-%20FINAL%20-%20MAY%2018%202020.pdf\" target=\"_blank\" rel=\"noopener\">recent survey<\/a>, and some interesting statistics about on-demand transit specific to Belleville were discovered. Let\u2019s take a look:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><span style=\"font-weight: 400;\">3,000 registered users of Belleville&#8217;s on-demand transit service after just one year.<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">72% of respondents use on-demand transit for work, demonstrating its essential role in commuting.<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">On-demand transit led to a 300% increase in nighttime bus ridership compared to the previous fixed-route service.<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">66% of users live in large households, highlighting the service&#8217;s appeal to those with limited transportation options.<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">Over 70% of respondents found that on-demand transit made night travel more convenient, boosting accessibility.<\/span><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" style=\"border-radius: 5px; background-color: #8cc63e;\" href=\"#request-info-form\">Talk to an expert about on-demant transit<\/a><\/div>\r\n<\/div>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2 class=\"wp-block-heading\">Why do people use on-demand transit?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Traditional transit might not cover enough ground in Canada, especially in rural or low-density areas. It can be tough for residents without reliable transportation to get to where they need to go.<\/span><b> On-demand transit fills this gap, offering a flexible option for underserved communities<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">It\u2019s especially helpful in areas where:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><span style=\"font-weight: 400;\">Public transit routes don\u2019t reach or aren&#8217;t frequent.<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">There are many smaller roads that can make fixed routes less effective.<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">Demand changes throughout the day\u2014like in the evenings or on weekends.<\/span><\/li>\r\n<\/ul>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">On-demand transit is also ideal for healthcare providers and nonprofits that need to offer rides to people with mobility challenges. The flexibility helps ensure that everyone can reach essential services, from medical appointments to grocery stores, without being restricted by a rigid transit schedule.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">How does on-demand transit work?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">On-demand transit is all about flexibility. Let\u2019s break down how it works in a few simple steps:<\/span><\/p>\r\n<p><b>1. Pick-up and drop-off choices:<\/b> Riders start by choosing where and when they want to go. The app then shows them their options, including specific times or a time window. It\u2019s like picking a ride that suits their exact schedule.<\/p>\r\n<p><b>2. Paying for the ride<\/b>: Payment options are easy and flexible for rides. Riders can use a credit card, a transit pass, or sometimes even cash, making it accessible for everyone.<\/p>\r\n<p><b>3. Custom routing:<\/b> Here\u2019s where the technology kicks in. After a rider confirms their trip, the system finds the best route. It considers things like traffic, vehicle availability, and where all the riders are headed. The app plans it all out, ensuring a smooth, efficient trip that can adapt in real time.<\/p>\r\n<p><b>4. Real-time tracking:<\/b> If riders have the app, they can track their ride as it comes. They see exactly when it\u2019ll arrive, giving them peace of mind about when to expect their transit.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h3 class=\"wp-block-heading\">Behind-the-scenes: On-demand transit technology<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">The app uses smart software to manage the whole process. This software plans routes, dispatches vehicles, and constantly finds the best way to get people where they need to go. It\u2019s all about balancing convenience and efficiency:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><b>Convenience<\/b><span style=\"font-weight: 400;\">: How far does someone need to walk to meet the vehicle?<\/span><\/li>\r\n\r\n\r\n\r\n<li><b>Efficiency: <\/b><span style=\"font-weight: 400;\">Will the vehicle take a straight path to save time?<\/span><\/li>\r\n<\/ul>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">Transit agencies use this technology to decide the best service levels, especially in areas where regular transit can\u2019t reach. The software can predict demand and help adjust routes on the go. It\u2019s convenient for the riders and smart for the organizations running the service.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">With on-demand transit, riders can be sure they\u2019ll have a ride when they need it, without the stress of sticking to fixed schedules. This makes it especially helpful for areas with limited transit options, as well as for organizations aiming to help communities access essential services.\u00a0<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">What vehicles are used for on-demand transit?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Vans are a popular choice for on-demand transit, but different vehicles have different strengths. Here\u2019s a look at why vans and other options are often used:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Vans:<\/b><span style=\"font-weight: 400;\"> Vans are flexible and can comfortably carry small groups or even single riders. They\u2019re often designed with accessibility in mind, which means they can be equipped with ramps or lifts for wheelchair access. Vans also work well in both cities and rural areas since they\u2019re easy to drive in traffic and have enough room for passengers and equipment.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><img decoding=\"async\" class=\"size-full wp-image-128844 lazyload\" data-src=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2023\/02\/IMG_0050.jpg\" alt=\"P5 wheelchair accessible van for handi-transit\" width=\"640\" height=\"427\" data-srcset=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2023\/02\/IMG_0050.jpg 640w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2023\/02\/IMG_0050-400x267.jpg 400w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/427;\" data-original-sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Shuttles and minibuses: <\/b><span style=\"font-weight: 400;\">Sometimes, dozens of people need transportation at the same time, and this is where shuttles or minibuses can step in. These vehicles hold more passengers, making them a good choice for busier times or larger groups. Like vans, they can be set up with accessibility features, too.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Sedans and SUVs<\/b><span style=\"font-weight: 400;\">: Sedans and SUVs work well for much smaller groups or individual rides, especially in urban areas. They\u2019re compact, making parking or getting around crowded streets easier. However, these may not have as much room for wheelchairs or other accessibility needs.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">In the end, the right vehicle depends on what works best for the community. If you\u2019re looking for the perfect combination of versatility and flexibility for urban and rural on-demand transit, don\u2019t hesitate to <\/span><a href=\"https:\/\/www.movemobility.ca\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">talk to an expert<\/span><\/a><span style=\"font-weight: 400;\"> to see what van options we have for you.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">How can you get started with on-demand transit?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">You likely came here looking for solutions to improve your organization\u2019s transportation options. Now, you have a better understanding of on-demand transit, how it works, and the types of vehicles that can make it all possible.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">At MoveMobility, we\u2019re committed to reshaping the future of accessible transportation. Our focus is on offering <\/span><a href=\"https:\/\/www.movemobility.ca\/resources\/community-wheelchair-accessible-vans\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">accessible transit solutions<\/span><\/a><span style=\"font-weight: 400;\"> that truly meet your needs. With the right guidance, you can find the right vehicle that makes a real difference in your community. <\/span><b>Every day, we\u2019re here to help break down barriers and give everyone the dignity and freedom they deserve through the vehicles we manufacture.<\/b><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">If you\u2019re ready to talk with a mobility expert, just click the button below this article. We\u2019re here to support you.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">If you\u2019d like to explore more on your own first, we have additional resources to help you learn more to better understand what direction to take.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Start with our article on the <\/span><a href=\"https:\/\/www.movemobility.ca\/resources\/license-to-drive-wheelchair-van-canada\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">type of license<\/span><\/a><span style=\"font-weight: 400;\"> you need to drive a wheelchair van in Canada. This article is especially helpful if your organization is considering a van for on-demand transit.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">After that, check out our article on how to apply for <\/span><a href=\"https:\/\/www.movemobility.ca\/resources\/grants-wheelchair-vans-how-to-apply\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">wheelchair van grants<\/span><\/a><span style=\"font-weight: 400;\">. This resource will give you some guidance if your organization is running into funding issues.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Q: What is on-demand transit?<\/b><\/p>\r\n<p><b><\/b><b>A: <\/b><span style=\"font-weight: 400;\">On-demand transit is a flexible transportation service where vehicles are routed based on rider requests, rather than following fixed routes and schedules.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Q: How does on-demand transit work?<\/b><\/p>\r\n<p><b><\/b><b>A: <\/b><span style=\"font-weight: 400;\">Riders request a pick-up through an app or service, and the vehicle is dispatched based on real-time routing that adjusts to meet demand.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Q: How much does on-demand transit cost?<\/b><\/p>\r\n<p><b>A: <\/b><span style=\"font-weight: 400;\">The cost varies by location and rider type. In Leamington, Ontario, adult fares are around $3.00 per trip, while seniors and students pay $2.50. Similar rates apply in Saskatoon and Sault Ste. Marie, where trips also cost <a href=\"https:\/\/transit.saskatoon.ca\/plan-my-trip\/ondemand-transit\" target=\"_blank\" rel=\"noopener\">$3.00<\/a> and <a href=\"https:\/\/saultstemarie.ca\/City-Hall\/City-Departments\/Community-Development-and-Enterprise-Services\/Community-Services\/Transit\/Sault-Ste-Marie-On-Demand.aspx\" target=\"_blank\" rel=\"noopener\">$3.25<\/a><\/span><span style=\"font-weight: 400;\"> and can be purchased through the relevant app.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" style=\"border-radius: 5px; background-color: #8cc63e;\" href=\"#request-info-form\">Talk to a mobility expert<\/a><\/div>\r\n<\/div>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><\/p>\r\n\r\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[\r\n{\"@type\":\"Question\",\"name\":\"What is on-demand transit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"On-demand transit is a flexible transportation service where vehicles are routed based on rider requests, instead of fixed routes and schedules.\"}},\r\n{\"@type\":\"Question\",\"name\":\"How does on-demand transit work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Riders request a pick-up through an app or service, and vehicles are dispatched with real-time routing that adjusts to meet demand.\"}},\r\n{\"@type\":\"Question\",\"name\":\"How much does on-demand transit cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Costs vary by location and rider type. In Leamington, Ontario, adult fares are about $3.00 per trip and seniors\/students pay $2.50. In Saskatoon and Sault Ste. Marie, fares are about $3.00 to $3.25 per trip, purchased through the local app.\"}}\r\n]}<\/script>\r\n","protected":false},"excerpt":{"rendered":"<p>Is your organization struggling to get people where they need to go? On-demand transit could be the solution you&#8217;ve been searching for. If you&#8217;re a healthcare provider, nonprofit, or city government, chances are you face challenges with flexible, accessible transportation.\u00a0 Public transit might not cover enough ground, or your current fleet can&#8217;t accommodate those with [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":64875,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2677,2678],"tags":[2588,2831,18,1992],"type-of-project":[2947,2970,2945],"product-family":[2941],"the-big-5":[2939],"section":[2944],"resource":[2926],"class_list":["post-228809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-full-size-whelechair-vans","category-wheelchair-accessible-minivans","tag-handi-transit","tag-on-demand-transit","tag-wheelchair-accessible-van","tag-wheelchair-van","type-of-project-adult-daycare-and-community-living","type-of-project-first-nations-indigenous-communities","type-of-project-urban-handi-transit","product-family-wheelchair-van","the-big-5-questions","section-know-more","resource-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Is On-Demand Transit?<\/title>\n<meta name=\"description\" content=\"Does your organization have an interest in providing on-demand transit services in Canada? Learn all about what it is and how you can get started.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/movemobility.ca\/resources\/on-demand-transit\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Is On-Demand Transit?\" \/>\n<meta property=\"og:description\" content=\"Does your organization have an interest in providing on-demand transit services in Canada? 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