{"id":225030,"date":"2024-12-09T07:00:52","date_gmt":"2024-12-09T13:00:52","guid":{"rendered":"https:\/\/www.movemobility.ca\/?p=225030"},"modified":"2025-11-13T11:31:14","modified_gmt":"2025-11-13T17:31:14","slug":"wheelchair-lift-problems-with-control","status":"publish","type":"post","link":"https:\/\/www.movemobility.ca\/fr\/resources\/wheelchair-lift-problems-with-control\/","title":{"rendered":"Wheelchair Lift Handheld Control Lights Off? Here\u2019s How to Fix It"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">You&#8217;re trying to get your wheelchair lift to unfold, but the button just isn\u2019t working, and to top it off, the handheld control lights are off, too. It&#8217;s frustrating, especially if you\u2019re running an organization that depends on this van daily. You can\u2019t afford delays or issues that make transportation more difficult for those who rely on you.\u00a0<\/span><\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<p><span style=\"font-weight: 400;\">Many organizations face these kinds of <\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/wheelchair-lift-troubleshooting-5-most-common-problems-solutions-video\/%27\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">technical problems with wheelchair lifts<\/span><\/a><span style=\"font-weight: 400;\">, and while it might seem like a small issue, it can have a big impact on your operations and, more importantly, the people you serve. It can lead to:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fewer rides for your clients<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Missed appointments<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">People being left behind<\/span><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">Au <\/span><a href=\"http:\/\/www.movemobility.ca\/fr\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">MoveMobility<\/span><\/a><span style=\"font-weight: 400;\">, we understand how stressful these situations can be. <\/span><b>Over the past two decades, our goal has always been to break down barriers to healthcare and transportation<\/b><span style=\"font-weight: 400;\">. We&#8217;re proud to hold certifications like the <\/span><a href=\"https:\/\/www.ford.ca\/mobility\/adaptive-equipment\/qualified-vehicle-modifiers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Ford QVM<\/span><\/a><span style=\"font-weight: 400;\"> and STELLANTIS <\/span><a href=\"https:\/\/media.stellantisnorthamerica.com\/newsrelease.do?id=18194&amp;mid=1\"><span style=\"font-weight: 400;\">Q-Pro<\/span><\/a><span style=\"font-weight: 400;\">, ensuring the highest quality in the industry. That said, we know there are many options out there for you, and we want to provide helpful information, not just promote ourselves.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll cover one of the most common reasons why your wheelchair lift handheld control lights are off and the unfold button is not working. <\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" style=\"border-radius: 5px; background-color: #8cc63e;\" href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/comment-choisir-un-van-pour-fauteuils-roulants-en-11-etapes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to choose a wheelchair van in 11 steps!<\/a><\/div>\r\n<\/div>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-spacer\" style=\"height: 48px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">Dealing with an unexpected wheelchair lift problem?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Imaginez un peu : <\/b><span style=\"font-weight: 400;\">Your team is out on a busy morning, heading to pick up a client who depends on your wheelchair accessible van. Everything\u2019s going as planned until it\u2019s time to operate the lift. You press the button on the handheld control, but nothing happens. The control lights aren\u2019t even lighting up on the pump box, and the unfold button isn\u2019t working.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Now, your client is waiting, and you\u2019re stuck trying to figure out what\u2019s wrong. You\u2019ve got a tight schedule, and this malfunction is frustrating and stressful for both your staff and the person who relies on your transportation. These moments are overwhelming.\u00a0<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">You start thinking:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><i><span style=\"font-weight: 400;\">Is this a quick fix?<\/span><\/i><\/li>\r\n\r\n\r\n\r\n<li><i><span style=\"font-weight: 400;\">What if we can\u2019t get the lift working?<\/span><\/i><\/li>\r\n\r\n\r\n\r\n<li><i><span style=\"font-weight: 400;\">How will this impact our client\u2019s day and our ability to serve others?<\/span><\/i><\/li>\r\n<\/ul>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">This situation can leave your staff and clients feeling helpless. It can cause people to miss their appointments and even lead to reputational damage.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">We know how hard it is to face these challenges because we\u2019ve worked with countless organizations facing similar problems. The frustration is real, and we\u2019re here to help guide you through it. Let\u2019s explore one of the most common reasons why your wheelchair lift isn\u2019t working and what you should do about it.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\"><strong>Three steps to take if your wheelchair lift control lights aren\u2019t working<\/strong><\/span><\/h2>\r\n<p>&nbsp;<\/p>\r\n<figure id=\"attachment_29182\" aria-describedby=\"caption-attachment-29182\" style=\"width: 640px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-29182\" src=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2.jpg\" alt=\"Grey Dodge Ram Promaster van with BraunAbility hydraulic lift for wheelchair access\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2.jpg 640w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2-400x267.jpg 400w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2-125x83.jpg 125w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2-75x50.jpg 75w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2-500x334.jpg 500w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2-100x67.jpg 100w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2020\/06\/Side-Lift-Ram-Promaster-2-600x400.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-29182\" class=\"wp-caption-text\">Brevet en cours<\/figcaption><\/figure>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">When you\u2019re facing a situation where the wheelchair lift controls aren\u2019t responding, it can feel stressful. But don\u2019t worry\u2014follow these simple steps to troubleshoot the issue.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h3 class=\"wp-block-heading\">Step 1: Check the power switch<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">The first thing to check is whether the power switch is turned on. This switch is located at the bottom of the pump box. A green light should turn on if it\u2019s in the right position, signaling that the power is active.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h3 class=\"wp-block-heading\">Step 2: Use the manual backup pump<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Sometimes, the lift might need a little help resetting. If you\u2019re still having issues after the first step, use the manual backup pump to ensure the lift is fully stowed. Doing this can reset the safety switches, which might be preventing the controls from working.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h3 class=\"wp-block-heading\">Step 3: No lights? It could be electrical<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">If the handheld control lights still don\u2019t come on, even after checking the power switch, a deeper electrical issue might be at play. At this point, it\u2019s a good idea to seek professional help. Contact MoveMobility\u2019s Customer Care Team for expert advice on what to do next.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Taking these steps can save you time and ensure your lift is up and running again quickly, minimizing disruptions to your day.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<div style=\"text-align: center;\"><a style=\"display: inline-flex; justify-content: center; align-items: center; background-color: #8cc63e; color: white; font-family: 'Roboto', sans-serif; text-align: center; text-decoration: none; font-size: 20px; font-weight: bold; padding: 10px 15px; border-radius: 5px; line-height: 1;\" href=\"#request-info-form\"> Got any questions yet? <\/a><\/div>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2 class=\"wp-block-heading\">Is it time to consider a new wheelchair van?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">If your organization is dealing with constant wheelchair lift problems, it\u2019s easy to feel irritated. Your van might also be showing other signs of wear and tear at this point, and these ongoing issues could mean more downtime than you can afford.\u00a0<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Every time your van is out of commission, it causes delays, frustration for your clients, and even financial losses. When your vehicle starts causing more headaches than it solves, it may be time to start thinking about a replacement.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Here are some signs that it may be time to consider a new wheelchair van:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Frequent breakdowns:<\/b><span style=\"font-weight: 400;\"> Your van spends more time in the shop than on the road.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Increased downtime:<\/b><span style=\"font-weight: 400;\"> You\u2019re experiencing delays and cancellations because your van isn\u2019t reliable.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Costly repairs:<\/b><span style=\"font-weight: 400;\"> Fixing your current van is starting to feel like a money pit.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Unreliable wheelchair lift:<\/b><span style=\"font-weight: 400;\"> Your clients feel unsafe or uncomfortable due to constant lift malfunctions.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><b>Occasions manqu\u00e9es :<\/b><span style=\"font-weight: 400;\"> You can\u2019t serve as many clients as you\u2019d like due to vehicle issues.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Instead of constantly worrying if your wheelchair lift will work properly daily, you can rely on a new, dependable van with a lift to get the job done. Upgrading to a new wheelchair van is about giving your organization the tools it needs to continue providing excellent service.\u00a0<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">With less downtime, you\u2019ll be able to:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><span style=\"font-weight: 400;\">Serve more clients<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">Stay on schedule<\/span><\/li>\r\n\r\n\r\n\r\n<li><span style=\"font-weight: 400;\">Avoid costly repairs that eat away at your budget<\/span><\/li>\r\n<\/ul>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-weight: 400;\">Check out the video below to learn about the top 5 benefits of purchasing a new wheelchair van!<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><div class=\"lazyload smush-lazyload-video smush-lazyload-vimeo\" style=\"--smush-video-aspect-ratio: 800\/450\" data-bg-image=\"url(https:\/\/www.movemobility.ca\/wp-admin\/admin-ajax.php?action=smush_video_thumbnail&#038;url=https%3A%2F%2Fplayer.vimeo.com%2Fvideo%2F1009206992%3Fh%3Dd99ceda738%26amp%3Bdnt%3D1%26amp%3Bapp_id%3D122963&#038;video_width=800&#038;video_height=450)\" ><iframe title=\"Les 5 meilleures raisons d&#039;acheter un nouveau fourgon pour fauteuils roulants (vimeo)\" data-src=\"https:\/\/player.vimeo.com\/video\/1009206992?h=d99ceda738&amp;dnt=1&amp;app_id=122963\" width=\"800\" height=\"450\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><\/iframe><span class=\"smush-play-btn\" role=\"button\" aria-label=\"Play video\">\r\n\t\t\t\t<span tabindex=\"0\" class=\"smush-play-btn-inner\">\r\n\t\t\t\t\t<span>Play<\/span>\r\n\t\t\t\t<\/span>\r\n\t\t\t<\/span><\/div><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<h2 class=\"wp-block-heading\">Solving wheelchair lift issues: What\u2019s next?<\/h2>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">You came to this article because you\u2019ve been experiencing issues with your wheelchair van lift\u2014maybe the handheld control lights are off, or the unfold button just won\u2019t work. These problems can leave you feeling stuck and unsure of what to do next.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">In this article, you\u2019ve learned a few basic steps to troubleshoot this problem and explored what to do if your van is showing signs of aging and downtime is hurting your operations.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">Au <\/span><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/movemobility-vs-dealerships-wheelchair-vans\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">MoveMobility<\/span><\/a><span style=\"font-weight: 400;\">, we understand that when your vehicle isn\u2019t working as it should, it disrupts the services you provide. Our team knows how important it is for you to be able to serve your clients safely and reliably. If you face these challenges, you\u2019re not alone; we\u2019re here to help.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">If you have any questions or want to explore new wheelchair van options, click the button below to talk to a mobility expert. We\u2019re always ready to assist you with any wheelchair lift concerns.<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><span style=\"font-weight: 400;\">If you\u2019re dealing with other wheelchair lift problems aside from the one discussed in this article, we have a few other related resources you should check out:<\/span><\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<ul class=\"wp-block-list\">\r\n<li><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/wheelchair-lift-stuck\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Is your wheelchair lift stuck due to this mistake?<\/span><\/a><\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/wheelchair-lift-not-moving\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Why isn\u2019t my wheelchair lift moving?<\/span><\/a><\/li>\r\n<\/ul>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-spacer\" style=\"height: 47px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n<p>\r\n\r\n<\/p>\r\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\r\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" style=\"border-radius: 5px; background-color: #8cc63e;\" href=\"#request-info-form\">Parler \u00e0 un expert en mobilit\u00e9<\/a><\/div>\r\n<\/div>\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>You&#8217;re trying to get your wheelchair lift to unfold, but the button just isn\u2019t working, and to top it off, the handheld control lights are off, too. It&#8217;s frustrating, especially if you\u2019re running an organization that depends on this van daily. You can\u2019t afford delays or issues that make transportation more difficult for those who [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":29186,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2677],"tags":[18,11,20,22],"type-of-project":[2947,2970,2945],"product-family":[2941],"the-big-5":[3102,2935],"section":[2933],"resource":[2926],"class_list":["post-225030","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-full-size-whelechair-vans","tag-wheelchair-accessible-van","tag-wheelchair-accessible-vehicle","tag-wheelchair-lift-van","tag-wheelchair-vans","type-of-project-adult-daycare-and-community-living","type-of-project-first-nations-indigenous-communities","type-of-project-urban-handi-transit","product-family-wheelchair-van","the-big-5-how-to","the-big-5-problems","section-experience","resource-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wheelchair Lift Handheld Control Lights Off? Here\u2019s How to Fix It<\/title>\n<meta name=\"description\" content=\"Are you having problems with your wheelchair lift control lights, or are running into unfolding issues? Read on to learn about the solution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/wheelchair-lift-problems-with-control\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wheelchair Lift Handheld Control Lights Off? Here\u2019s How to Fix It\" \/>\n<meta property=\"og:description\" content=\"Are you having problems with your wheelchair lift control lights, or are running into unfolding issues? 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