{"id":125255,"date":"2023-04-17T10:00:00","date_gmt":"2023-04-17T15:00:00","guid":{"rendered":"https:\/\/www.movemobility.ca\/?p=125255"},"modified":"2026-03-23T11:33:01","modified_gmt":"2026-03-23T16:33:01","slug":"comment-faire-reparer-votre-fourgon-pour-fauteuil-roulant-canada","status":"publish","type":"post","link":"https:\/\/www.movemobility.ca\/fr\/resources\/how-to-get-service-on-your-wheelchair-van-canada\/","title":{"rendered":"Comment obtenir l'entretien et la r\u00e9paration d'une fourgonnette pour fauteuils roulants au Canada"},"content":{"rendered":"<p><em>Last updated: March 11, 2026<\/em><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Les gens nous demandent souvent : \"Comment faire entretenir mon fourgon pour fauteuils roulants ? Comment puis-je obtenir un service si je n'habite pas \u00e0 proximit\u00e9 de l'un de vos \u00e9tablissements ? Allez-vous envoyer un technicien si j'ai un probl\u00e8me avec mon v\u00e9hicule ?\"<\/p>\r\n<p><!-- \/wp:post-content --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Nous comprenons l'importance d'un service de qualit\u00e9 lorsque vous vous associez \u00e0 une soci\u00e9t\u00e9 de fourgons pour fauteuils roulants afin d'accro\u00eetre la s\u00e9curit\u00e9 et la mobilit\u00e9 de votre organisation.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<div style=\"text-align: center; margin: 40px 0;\">\r\n<div style=\"margin: 60px 0; padding: 20px;\"><a style=\"display: inline-flex; justify-content: center; align-items: center; background-color: #8cc63e; color: #ffffff; font-family: 'Roboto', sans-serif; font-size: 20px; font-weight: bold; text-decoration: none; padding: 14px 30px; border-radius: 5px; line-height: 0; height: 40px; transition: background-color 0.2s ease, text-decoration 0.2s ease;\" href=\"https:\/\/share.hsforms.com\/1N_Yt_vvbTw6I_KWNMp5nmg4fr94\" target=\"_blank\" rel=\"noopener\">Get service now<\/a><\/div>\r\n<\/div>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Chez MoveMobility, nous prenons tr\u00e8s \u00e0 c\u0153ur <a href=\"https:\/\/www.movemobility.ca\/fr\/service-clientele\/\" target=\"_blank\" rel=\"noreferrer noopener\">service client\u00e8le<\/a> Il re\u00e7oit environ 60 \u00e0 80 courriels de clients par jour et y r\u00e9pond en deux heures au maximum.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Dans cet article, vous apprendrez comment faire r\u00e9parer votre fourgon pour fauteuils roulants, comment le faire r\u00e9parer si vous n'habitez pas \u00e0 proximit\u00e9 de nos installations, et quels sont les avantages et les inconv\u00e9nients de notre syst\u00e8me actuel d'assistance \u00e0 la client\u00e8le.\u00a0<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><div class=\"lazyload smush-lazyload-video smush-lazyload-vimeo\" style=\"--smush-video-aspect-ratio: 800\/450\" data-bg-image=\"url(https:\/\/i.vimeocdn.com\/video\/1841701914-e733525eefb8d8e27d64d408c3ef6a8e10fd3e5f07cda032f20f2ce08a3b24c6-d_960?region=us)\" ><iframe title=\"Votre guide pour un service de confiance pour les v\u00e9hicules - Voici comment !\" data-src=\"https:\/\/player.vimeo.com\/video\/939717244?h=c54ed4c9e0&amp;dnt=1&amp;app_id=122963\" width=\"800\" height=\"450\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><\/iframe><span class=\"smush-play-btn\" role=\"button\" aria-label=\"Play video\">\r\n\t\t\t\t<span tabindex=\"0\" class=\"smush-play-btn-inner\">\r\n\t\t\t\t\t<span>Play<\/span>\r\n\t\t\t\t<\/span>\r\n\t\t\t<\/span><\/div><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading --><\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>Comment obtenir l'entretien et les r\u00e9parations de votre fourgon en fauteuil roulant au Canada ?<\/h2>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Many organizations assume that buying a wheelchair van from a company outside their province means they will have to travel long distances for service. In reality, that is rarely the case. Most service and repairs can be handled locally with guidance from our team, making it easier than many customers expect to maintain their vehicle anywhere in Canada.<\/p>\r\n<p>L'entretien de votre fourgon pour fauteuils roulants au Canada se fait en trois \u00e9tapes principales. D\u00e9crivons-les maintenant.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>1. Pr\u00e9parez toutes vos informations<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Avant de demander de l'aide, il est bon de pr\u00e9parer vos informations avant de nous appeler.\u00a0<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Voici ce qu'il vous faut pour \u00eatre pr\u00eat :\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:list --><\/p>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul><!-- wp:list-item --><\/ul>\r\n<\/li>\r\n<li>Votre nom et votre organisation<!-- wp:list-item \/--><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li>Votre lieu de r\u00e9sidence<!-- wp:list-item \/--><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li>D\u00e9terminer si vous avez besoin d'une assistance technique \u00e0 distance<!-- wp:list-item \/--><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li>Rassemblez quelques informations de base sur votre v\u00e9hicule : Quelles conversions ont \u00e9t\u00e9 effectu\u00e9es, qui les a r\u00e9alis\u00e9es (nous ou une autre entreprise de conversion) et quels sont les probl\u00e8mes actuels.<\/li>\r\n<\/ul>\r\n<div style=\"text-align: center; margin: 40px 0;\">\r\n<div style=\"margin: 60px 0; padding: 20px;\"><a style=\"display: inline-flex; justify-content: center; align-items: center; background-color: #8cc63e; color: #ffffff; font-family: 'Roboto', sans-serif; font-size: 20px; font-weight: bold; text-decoration: none; padding: 14px 30px; border-radius: 5px; line-height: 0; height: 40px; transition: background-color 0.2s ease, text-decoration 0.2s ease;\" href=\"https:\/\/www.movemobility.ca\/fr\/wheelchair-van-buyers-guide\/?hsCtaTracking=52cf15c5-c91d-4e3e-b41a-18d7690431af%7C6a36290b-97e1-4e0b-99da-8d9854d8c663#download-guide-form\"> T\u00e9l\u00e9chargez le guide d'achat des fourgons pour fauteuils roulants ! <\/a><\/div>\r\n<\/div>\r\n<ul>\r\n<li>Votre fourgon <a href=\"https:\/\/www.autocheck.com\/vehiclehistory\/vin-basics\" target=\"_blank\" rel=\"noreferrer noopener\">VIN (num\u00e9ro d'identification du v\u00e9hicule)<\/a><\/li>\r\n<\/ul>\r\n<p><!-- \/wp:list-item --><\/p>\r\n<p><!-- \/wp:list --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>2. Contacter MoveMobility<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Vous pouvez le faire de deux mani\u00e8res :<\/p>\r\n<ul>\r\n<li>T\u00e9l\u00e9phone : <strong>877-781-8267<\/strong><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li>Courriel\u00a0<a href=\"mailto:service@movemobility.ca\">service@movemobility.ca<\/a><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li>Site web : <a href=\"https:\/\/share.hsforms.com\/1N_Yt_vvbTw6I_KWNMp5nmg4fr94\">Formulaire de service<\/a><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p>Si vous vous trouvez \u00e0 proximit\u00e9 de nos locaux, passez nous voir pour prendre un rendez-vous.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>3. Parler \u00e0 un repr\u00e9sentant du service client\u00e8le<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Lorsque vous entrez en contact avec un repr\u00e9sentant du service client\u00e8le, vous pouvez poser toutes les questions que vous souhaitez. Peu importe que vous ayez d\u00e9j\u00e0 achet\u00e9 une camionnette, que vous soyez sur le point de le faire ou que vous soyez simplement curieux.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Nous sommes l\u00e0 pour r\u00e9pondre \u00e0 vos questions.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Once you\u2019ve spoken to a Customer Care representative, they have likely answered your questions\u2013or, if for some reason they were unable to, they have guided you toward someone who can.\u00a0 In many cases, our team can help resolve issues right away over the phone or through a quick video call. If a repair is required, we can guide your local mechanic or dealership through the process so you don\u2019t need to transport the van across the country.<\/p>\r\n<p><a style=\"background-color: #ffffff;\" href=\"https:\/\/7453624.fs1.hubspotusercontent-na1.net\/hubfs\/7453624\/MoveMobility\/MM%20Website%20Downloads\/How%20to%20Get%20Service%20on%20Your%20Wheelchair%20Van%20Checklist.pdf\" target=\"_blank\" rel=\"noopener\">T\u00e9l\u00e9chargez votre liste de contr\u00f4le ici<\/a>\u00a0\u00e0 garder \u00e0 port\u00e9e de main la prochaine fois que vous aurez besoin d'un service de fourgon pour fauteuils roulants de MoveMobility.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Maintenant que vous savez comment faire r\u00e9parer votre fourgon pour fauteuils roulants, examinons les avantages et les inconv\u00e9nients de notre syst\u00e8me actuel d'assistance \u00e0 la client\u00e8le.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:image {\"id\":120935,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p>\r\n<figure><img decoding=\"async\" data-src=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2022\/10\/smiling-executive-using-headset.jpg\" alt=\"Cadre souriant utilisant un casque d&#039;\u00e9coute\" width=\"800\" class=\"smush-dimensions lazyload\" style=\"--smush-image-width: 800px; --smush-image-aspect-ratio: 800\/533;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" data-srcset=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2022\/10\/smiling-executive-using-headset.jpg 800w, https:\/\/www.movemobility.ca\/wp-content\/uploads\/2022\/10\/smiling-executive-using-headset-768x512.jpg 768w\" data-sizes=\"auto\" data-original-sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\r\n<p><!-- \/wp:image --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading --><\/p>\r\n<h2>Avantages et inconv\u00e9nients du syst\u00e8me Customer Care de MoveMobility<\/h2>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Il y a de nombreux avantages et inconv\u00e9nients \u00e0 la mani\u00e8re dont nous g\u00e9rons notre service client\u00e8le chez MoveMobility. R\u00e9capitulons ce dont nous avons discut\u00e9.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:table --><\/p>\r\n<figure><br \/>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td>Pour<\/td>\r\n<td>Cons<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Nous sommes les sp\u00e9cialistes des v\u00e9hicules accessibles.<\/td>\r\n<td>Virtuel pour ceux qui ne se trouvent pas \u00e0 proximit\u00e9 de nos installations<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>R\u00e9ponse tr\u00e8s rapide<\/td>\r\n<td>Nous ne disposons actuellement que d'un technicien itin\u00e9rant pour desservir la r\u00e9gion du Grand Toronto.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Les probl\u00e8mes sont souvent r\u00e9solus sans qu'il soit n\u00e9cessaire de se rendre dans un centre de service.<\/td>\r\n<td>\r\n<p>Vous pouvez \u00eatre orient\u00e9 vers un centre de service agr\u00e9\u00e9<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n<p><!-- \/wp:table --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Maintenant que vous savez comment faire entretenir votre fourgon pour fauteuils roulants, vous vous demandez peut-\u00eatre quels sont les services que nous proposons chez MoveMobility. Lisez la suite pour le savoir.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p style=\"text-align: center;\"><a style=\"display: inline-flex; justify-content: center; align-items: center; background-color: #8cc63e; color: #ffffff; font-family: 'Roboto', sans-serif; font-size: 20px; font-weight: bold; text-decoration: none; padding: 14px 30px; border-radius: 5px; line-height: 0; height: 40px; transition: background-color 0.2s ease, text-decoration 0.2s ease;\" href=\"https:\/\/www.movemobility.ca\/fr\/service-stickers\/\">Download the service stickers<\/a><\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading --><\/p>\r\n<h2>How does wheelchair van service work if you&#8217;re not near our service centre?<\/h2>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Before you start worrying what might happen if you need wheelchair van service and you&#8217;re nowhere near Manitoba, let&#8217;s give you the facts first.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>1. In-person service is provided through MoveMobility, and local authorized service centers can handle chassis service<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>This is because we don&#8217;t have locations outside of Winnipeg and Mississauga, but they arrange service for anywhere and everywhere in Canada. So, no matter where you&#8217;re located, we can give you service.<\/p>\r\n<p data-start=\"2373\" data-end=\"2578\">The base vehicle of a wheelchair van is still a standard vehicle chassis. That means local dealerships across Canada can handle many mechanical services such as engine, transmission, brakes, or suspension.<\/p>\r\n<p data-start=\"2373\" data-end=\"2578\">\u00a0<\/p>\r\n<p data-start=\"2580\" data-end=\"2592\">For example:<\/p>\r\n<ul data-start=\"2594\" data-end=\"2695\">\r\n<li data-section-id=\"6g3qiw\" data-start=\"2594\" data-end=\"2644\">\r\n<p data-start=\"2596\" data-end=\"2644\">RAM dealerships can service RAM ProMaster vans<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul data-start=\"2594\" data-end=\"2695\">\r\n<li data-section-id=\"13egkn2\" data-start=\"2645\" data-end=\"2695\">\r\n<p data-start=\"2647\" data-end=\"2695\">Ford dealerships can service Ford Transit vans<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p data-start=\"2697\" data-end=\"2773\">This allows most standard vehicle maintenance to be completed close to home.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>2. Your preferred mechanic can perform many repairs<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>If you\u2019re having a problem with a vehicle, it has to come to a MoveMobility-authorized service center near you or one of our facilities. We don&#8217;t send out our service technicians to you. The main reasons for this are because it wouldn\u2019t be geographically or financially feasible\u2013for us, or for you.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Nos deux bureaux sont situ\u00e9s \u00e0 Winnipeg et \u00e0 Mississauga. Envoyer quelqu'un en Colombie-Britannique, par exemple, nous ferait perdre du temps et de l'argent - deux situations que MoveMobility s'efforce d'\u00e9viter.<\/p>\r\n<p>Nous offrons actuellement un service de fourgonnettes dans la r\u00e9gion du Grand Toronto, ou vous pouvez amener votre fourgonnette \u00e0 notre emplacement de Winnipeg.<\/p>\r\n<p data-start=\"2936\" data-end=\"3018\">Many organizations already have a trusted mechanic or service shop they work with.<\/p>\r\n<p data-start=\"3020\" data-end=\"3235\">In many cases, those mechanics can perform routine repairs or maintenance on your accessible van. If they have questions about the accessibility equipment or conversion components, our team can assist them directly.<\/p>\r\n<p data-start=\"3020\" data-end=\"3235\">\u00a0<\/p>\r\n<h3 data-start=\"3020\" data-end=\"3235\">3. MoveMobility can support your mechanic remotely<\/h3>\r\n<p data-start=\"3354\" data-end=\"3482\">If your mechanic needs assistance with the accessible conversion components, our Customer Care team can work with them directly.<\/p>\r\n<p data-start=\"3354\" data-end=\"3482\">\u00a0<\/p>\r\n<p data-start=\"3484\" data-end=\"3509\">This support may include:<\/p>\r\n<ul data-start=\"3511\" data-end=\"3691\">\r\n<li data-section-id=\"1gnl0tv\" data-start=\"3511\" data-end=\"3560\">\r\n<p data-start=\"3513\" data-end=\"3560\">Troubleshooting issues by phone or video call<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul data-start=\"3511\" data-end=\"3691\">\r\n<li data-section-id=\"otqckp\" data-start=\"3561\" data-end=\"3606\">\r\n<p data-start=\"3563\" data-end=\"3606\">Reviewing photos or videos of the problem<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul data-start=\"3511\" data-end=\"3691\">\r\n<li data-section-id=\"o9e3is\" data-start=\"3607\" data-end=\"3652\">\r\n<p data-start=\"3609\" data-end=\"3652\">Providing installation or repair guidance<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul data-start=\"3511\" data-end=\"3691\">\r\n<li data-section-id=\"ophqh3\" data-start=\"3653\" data-end=\"3691\">\r\n<p data-start=\"3655\" data-end=\"3691\">Helping identify replacement parts<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p data-start=\"3693\" data-end=\"3803\">This allows local service shops to resolve issues quickly without needing to transport the van long distances.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading --><\/p>\r\n<h2>Service de fourgonnettes pour fauteuils roulants au Canada - ce que nous offrons<\/h2>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Notre \u00e9quipe d'assistance \u00e0 la client\u00e8le vous offre des services qui peuvent g\u00e9n\u00e9ralement \u00eatre divis\u00e9s en deux cat\u00e9gories : les services avant la vente et les services apr\u00e8s la vente.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Vous trouverez ci-dessous une liste d'informations et de services que nous pouvons vous fournir.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>M\u00eame si vous cherchez un autre fabricant de fourgons pour fauteuils roulants au Canada, n'h\u00e9sitez pas \u00e0 nous contacter. <a href=\"#request-info-form\" target=\"_blank\" rel=\"noopener\">contactez-nous<\/a> si vous avez des questions. Chez MoveMobility, nous voulons vous aider \u00e0 trouver le v\u00e9hicule accessible en fauteuil roulant qui convient \u00e0 votre organisation.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>M\u00eame si elle ne vient pas de nous.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>Services de pr\u00e9vente que nous proposons :<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Le service avant-vente est l'information que nous pouvons vous fournir. <em>avant <\/em>you make a purchase with another company or us.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>1. Connaissance des produits<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Product knowledge is information we can give you about the range of vehicles that other companies, like us, provide. An example of product knowledge is insight into the pricing of our competitors&#8217; vans.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>2. Informations techniques<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Les informations techniques sont, surprise, surprise, les informations que nous pouvons vous donner sur l'aspect technique de nos produits. Un exemple d'information technique est la taille et la capacit\u00e9 de poids d'une rampe.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>3. Acc\u00e8s aux ressources<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Nous pouvons vous donner acc\u00e8s \u00e0 des ressources, telles que des liens vers des subventions et des financements gouvernementaux, afin de vous aider dans votre achat.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":3} --><\/p>\r\n<h3>Les services apr\u00e8s-vente que nous proposons :<\/h3>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Le service apr\u00e8s-vente fait r\u00e9f\u00e9rence aux informations et aux services que nous offrons <em>apr\u00e8s <\/em>vous effectuez un achat aupr\u00e8s de nous ou d'une autre entreprise.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>1. Informations sur la livraison<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Les informations relatives \u00e0 la livraison sont les informations que nous pouvons vous donner apr\u00e8s que vous avez achet\u00e9 un v\u00e9hicule chez nous et que vous avez besoin qu'il vous soit livr\u00e9. Il s'agit par exemple de savoir combien de temps il faudra pour que le v\u00e9hicule arrive chez vous et de vous tenir au courant de l'\u00e9tat d'avancement de la production de votre v\u00e9hicule.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>2. Informations sur le v\u00e9hicule<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Les informations sur les v\u00e9hicules sont similaires aux informations techniques que nous offrons avant la vente : documents, sp\u00e9cifications, faits, statistiques et tout ce qui vous vient \u00e0 l'esprit concernant le v\u00e9hicule que vous avez achet\u00e9.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>3. Acc\u00e8s \u00e0 la formation<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Il arrive que votre chauffeur ait besoin d'une formation pour pouvoir conduire nos v\u00e9hicules en toute s\u00e9curit\u00e9. Nous pouvons vous fournir des liens vers des cours de formation \u00e9prouv\u00e9s et fiables. Nous proposons \u00e9galement des formations sur la mani\u00e8re de fixer les fauteuils roulants dans une camionnette et d'utiliser correctement les \u00e9quipements de mobilit\u00e9.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>4. Moyens d'entretien et de r\u00e9paration<\/h4>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Nous proposons des services d'entretien et de r\u00e9paration par l'interm\u00e9diaire de notre \u00e9quipe d'assistance \u00e0 la client\u00e8le.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Si vous avez achet\u00e9 un v\u00e9hicule ou un v\u00e9hicule transform\u00e9 chez nous et qu'il semble y avoir un probl\u00e8me avec le v\u00e9hicule, contactez notre \u00e9quipe d'assistance \u00e0 la client\u00e8le.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>They will help you determine what the issue is and how it happened. From there, they can help put you in touch with a mechanic, or we can troubleshoot the issue over the phone or via Zoom together.\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>While this system isn\u2019t the same as visiting a traditional service centre, our Customer Care representatives are professionals in their field. They are subject matter experts when it comes to accessible vehicles and are always ready to help you figure out an issue remotely or through a repair facility.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:heading {\"level\":4} --><\/p>\r\n<h4>Conseil : si vous avez un probl\u00e8me avec votre v\u00e9hicule accessible en fauteuil roulant, m\u00eame s'il est minime, <a href=\"#request-info-form\" target=\"_blank\" rel=\"noreferrer noopener\">contactez-nous sans tarder<\/a>!\u00a0<\/h4>\r\n<p>&nbsp;<\/p>\r\n<p>Si vous habitez dans la r\u00e9gion du Grand Toronto, renseignez-vous sur notre <a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/programme-dentretien-prepaye\/\" target=\"_blank\" rel=\"noopener\">plan de maintenance pr\u00e9pay\u00e9<\/a>!<\/p>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:image {\"id\":122798,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p>\r\n<figure><img decoding=\"async\" data-src=\"https:\/\/www.movemobility.ca\/wp-content\/uploads\/2022\/11\/Side-Entry-Chrysler-Grand-Caravan-4.jpg\" alt=\"Service de fourgonnettes pour fauteuils roulants\" width=\"640\" class=\"smush-dimensions lazyload\" style=\"--smush-image-width: 640px; --smush-image-aspect-ratio: 640\/426;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\r\n<p><!-- \/wp:image --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:heading --><\/p>\r\n<h2>Prochaines \u00e9tapes pour faire r\u00e9parer votre fourgon en fauteuil roulant au Canada<\/h2>\r\n<p><!-- \/wp:heading --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Vous avez consult\u00e9 cet article pour savoir comment obtenir un service de fourgonnettes pour fauteuils roulants au Canada.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Vous savez maintenant comment obtenir un service, quels sont les services que nous n'offrons pas et quels sont ceux que nous offrons.<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Si vous avez d'autres questions sur les types de services de fourgons pour fauteuils roulants que nous proposons au Canada, <a href=\"#request-info-form\">parlez \u00e0 un expert d\u00e8s aujourd'hui<\/a>.\u00a0<\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:paragraph --><\/p>\r\n<p>Si vous n'\u00eates pas encore pr\u00eat \u00e0 tendre la main, lisez ces articles pour plus d'informations :\u00a0<\/p>\r\n<p><!-- \/wp:paragraph --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<p><!-- wp:list --><\/p>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul><!-- wp:list-item --><\/ul>\r\n<\/li>\r\n<li><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/rear-entry-vans-vs-side-entry-vans-pros-cons-of-each-conversion\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fourgons pour fauteuils roulants \u00e0 acc\u00e8s arri\u00e8re ou \u00e0 acc\u00e8s lat\u00e9ral (avantages et inconv\u00e9nients)<\/a><!-- wp:list-item \/--><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/ramps-vs-lifts-wheelchair-vans\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00c9l\u00e9vateur ou rampe d'acc\u00e8s : Lequel convient le mieux \u00e0 votre fourgon pour fauteuils roulants ?<\/a><!-- wp:list-item \/--><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<ul>\r\n<li><a href=\"https:\/\/www.movemobility.ca\/fr\/ressources\/license-to-drive-wheelchair-van-canada\/\" target=\"_blank\" rel=\"noreferrer noopener\">De quel type de permis avez-vous besoin pour conduire une fourgonnette pour fauteuils roulants au Canada ?<\/a><\/li>\r\n<\/ul>\r\n<p><!-- \/wp:list-item --><\/p>\r\n<p><!-- \/wp:list --><\/p>\r\n<p><!-- wp:spacer {\"height\":\"20px\"} --><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><!-- \/wp:spacer --><\/p>\r\n<!-- wp:buttons {\"layout\":{\"type\":\"flex\",\"justifyContent\":\"center\"}} -->\r\n<div class=\"wp-block-buttons\" style=\"display: flex; justify-content: center;\"><!-- wp:button {\"textColor\":\"white\",\"style\":{\"color\":{\"background\":\"#8cc63e\"},\"border\":{\"radius\":\"5px\"}}} -->\r\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background\" style=\"background-color: #8cc63e; border-radius: 5px; color: white; padding: 10px 20px; text-decoration: none;\" href=\"#request-info-form\"> Parler \u00e0 un expert <\/a><\/div>\r\n<!-- \/wp:button --><\/div>\r\n<!-- \/wp:buttons -->\r\n<p>&nbsp;<\/p>\r\n<p><script>\r\n  document.addEventListener(\"DOMContentLoaded\", function () {\r\n    document.querySelectorAll('a').forEach(function (link) {\r\n      if (link.getAttribute('href') !== '#request-info-form') {\r\n        link.setAttribute('target', '_blank');\r\n        link.setAttribute('rel', 'noopener noreferrer');\r\n      }\r\n    });\r\n  });\r\n<\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Dans cet article, vous apprendrez comment faire r\u00e9parer votre fourgon pour fauteuils roulants, comment faire r\u00e9parer votre fourgon si vous n'habitez pas \u00e0 proximit\u00e9 d'un centre MoveMobility, et quels sont les avantages et les inconv\u00e9nients de notre syst\u00e8me actuel d'assistance \u00e0 la client\u00e8le. <\/p>","protected":false},"author":12,"featured_media":120119,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2679,2680],"tags":[8,9,18,19,11,2659,2660,22,16],"type-of-project":[2947,2945],"product-family":[2941],"the-big-5":[3102,2935],"section":[2933],"resource":[2926],"class_list":["post-125255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-frequently-asked-questions","category-service-repairs","tag-mobility-vehicles","tag-wheelchair-accessible","tag-wheelchair-accessible-van","tag-wheelchair-accessible-vans","tag-wheelchair-accessible-vehicle","tag-wheelchair-van-service","tag-wheelchair-van-service-canada","tag-wheelchair-vans","tag-wheelchair-vehicles","type-of-project-adult-daycare-and-community-living","type-of-project-urban-handi-transit","product-family-wheelchair-van","the-big-5-how-to","the-big-5-problems","section-experience","resource-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get Wheelchair Van Service and Repairs in Canada<\/title>\n<meta name=\"description\" content=\"How do you get wheelchair van service and repairs in Canada? 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