{"id":114905,"date":"2023-01-04T08:32:32","date_gmt":"2023-01-04T14:32:32","guid":{"rendered":"https:\/\/www.movemobility.ca\/?p=114905"},"modified":"2025-12-08T15:46:16","modified_gmt":"2025-12-08T21:46:16","slug":"wheelchair-lift-troubleshooting-5-most-common-problems-solutions-video","status":"publish","type":"post","link":"https:\/\/www.movemobility.ca\/fr\/resources\/wheelchair-lift-troubleshooting-5-most-common-problems-solutions-video\/","title":{"rendered":"Les 5 principaux probl\u00e8mes li\u00e9s aux \u00e9l\u00e9vateurs pour fauteuils roulants (avec 5 solutions)"},"content":{"rendered":"

A wheelchair lift is a convenient and safe way for passengers to enter and exit a van. But you could experience some problems with wheelchair lifts.<\/p>\n\n\n\n

If your lift won\u2019t unfold or suddenly stops moving while in use, this can cause added stress to your drivers, passengers, and organization. <\/p>\n\n\n\n

What if your lift stops midair, and your client is unable to move until you figure out what the problem is? Or, what if the lift doesn\u2019t unfold at all, and your clients are unable to make important outings such as doctor\u2019s appointments?<\/p>\n\n\n\n

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Download your free wheelchair van maintenance checklist<\/strong><\/a><\/div>\n<\/div>\n\n\n\n
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To avoid these added stressors, you need to know what the top problems are with wheelchair lifts<\/a> and how to troubleshoot them.<\/p>\n\n\n\n

And that\u2019s why in this article, you\u2019ll learn the top 5 problems users experience with fauteuil roulant<\/a> lifts, along with five solutions to avoid these problems in the first place\u2013and, ultimately, avoid added stress to your organization. <\/p>\n\n\n\n

Note<\/strong>: Wheelchair lifts are among the most frequently serviced parts of a wheelchair van, but that doesn’t mean they are flawed or poorly designed\u2013they just need more preventative maintenance to run smoothly. <\/p>\n\n\n\n

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Top 5 problems with wheelchair lifts (with 5 solutions)<\/h2>\n\n\n\n

There are a variety of factors that can cause wheelchair lift issues, but the most common one we see at MoveMobility is incorrect use. <\/p>\n\n\n\n

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1. Incorrect use activates safety features that halt the lift<\/h3>\n\n\n\n

Wheelchair lifts are designed with many safety features. While these safety features may cause frustration when they prevent the lift from working, they\u2019re in place to avoid injury or harm to operators and passengers. <\/p>\n\n\n\n

Without any safety features, such as the rollboard barrier, wheelchair lifts would be too unsafe for commercial transportation use.<\/p>\n\n\n\n

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Solution: Ensure safety catch hooks are not engaged<\/h3>\n\n\n\n

If your wheelchair lift won\u2019t unfold, always make sure that the lift\u2019s power is on<\/strong>. The power switch is located at the bottom of the pump module (see the diagram below). <\/p>\n\n\n\n

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If the power is on, make sure the safety catch hooks aren\u2019t caught on the lift. Safety catch hooks are a safety device that prevent the lift from suddenly deploying in the event of hydraulic failure. They should not be used to stow the lift during transportation. <\/p>\n\n\n\n

Safety catch hooks are located on each side of the lift. To prevent improper use of the hooks, fold the lift completely into the van. Do not release the lift to catch it on the hooks. Once completely stowed, unfold the lift again.<\/p>\n\n\n\n

Should the hand-held pendant not work and the lift not stow, use the manual backup pump to stow the lift completely to reset the safety catches.<\/p>\n\n\n\n

Follow the steps in the video below to troubleshoot the lift if it does not unfold.<\/p>\n\n\n\n

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